FAQs

Welcome to Sadaksutra’s FAQ section!
We’ve answered some of the most common questions to help make your shopping experience smooth and hassle-free.

1. How do I place an order?

Simply browse our collection, select your preferred size and color, add items to your cart, and proceed to checkout. You’ll receive an order confirmation email once your purchase is successful.

2. What payment methods do you accept?

• We accept credit/debit cards, UPI, net banking, and popular wallets. 
• COD is available for most serviceable pincodes. A small COD fee may apply.

3. How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also track your order by visiting the Track Your Order page.

4. How long does shipping take?

Orders are typically delivered within 3–5 business days. For remote locations, delivery may take a little longer.

5. Do you offer international shipping?

On this website we deliver across India.

For international shipping, you can visit - www.sadaksutra.com.

6. Can I return or exchange a product?

Yes! We offer a 7-day easy return/exchange policy. Please ensure the product is unused, unwashed, and in its original packaging. For details, visit our Return Policy page.

7. What if I receive a damaged or wrong item?

If you receive a defective or wrong item, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or full refund.

8. How do I know my size?

Check out our size guide on product pages for detailed measurements to find the perfect fit.

9. Can I cancel my order?

No, cancellations and refunds are not entertained.

10. How do I contact customer support?

You can reach us at info@sadaksutra.in or call/WhatsApp +91 8929564005  (Mon–Sat, 10 AM – 6 PM).